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Contact details

Address, phone numbers, e-mail, website and links to your social networks.

Two sections carry your contact details. Contact holds the registered office address and the ways to reach you, used on your documents and your public profile. Social Networks holds the links to your pages, shown on your public profile and your Nova VCard.

The Contact section
  1. Click Contact in the list of sections.
  2. Fill in the main e-mail address of the company.
  3. Add the main phone number.
  4. Enter the address of the website.
  5. The indicator confirms that all changes are saved.

What you will do

  • Enter the full address and the country.
  • Enter the phone numbers, the e-mail and the website.
  • Add your social networks.

Contact

  1. Open Settings, Contact section.
  2. Enter the Address (street and number), the Postcode and the City.
  3. Choose the Country in the list (search available, flags shown).
  4. Complete the Main Phone, the Mobile Phone, the Main Email, the Website and, if needed, the Fax.

Each field saves on its own as soon as you stop typing.

Field Required Used for
Address No Registered office on documents, the CBE record and the Peppol registration
Postcode No Same
City No Same
Country Yes Same value as in General Information; determines the legal forms and the CBE record
Main Phone No Documents, public profile, VCard. Recommended format +32 2 123 45 67
Mobile Phone No Public profile, VCard, WhatsApp button if you also enter it under Social Networks
Main Email No Contact address shown in the company card and on your documents
Website No Link on documents and the public profile. Start with https://
Fax No Optional, shown on documents
Tip

If you have entered the VAT number in General Information, the Auto-fill from VAT button there suggests the company's official address. See Company information.

Note

The full address (street, postcode, city, country) is required for the Peppol registration. An empty field blocks the identifier request.

Social networks

  1. Open the Social Networks section.
  2. Paste the address of your page in the field of the network concerned, starting with https://. For WhatsApp, enter a number in international format (+32…).
  3. The links save on their own less than a second after you type, confirmed by Saved.
Field Required Used for
Facebook No Link on the public profile and the VCard
Instagram No Same
LinkedIn No Same
X (Twitter) No Same
TikTok No Same
YouTube No Same
WhatsApp No Direct chat button; international number
Website No Same use as the Website field of the Contact section

Leave the networks you do not use empty: only filled-in fields are saved and shown.

Note

On web.novadesko.com, the section is presented as a list with an Add a social network button: you choose the network, paste the URL, then click Save. A link without https:// is refused with the message "Please enter a valid URL (https://...)". The addresses entered here are offered by default in the e-mail signature and the Nova VCard.

See also