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Activate Peppol

Requesting your identifier from Settings > Peppol, the prerequisites, the case of an identifier already registered elsewhere, timing and validation.

Updated on 06/10/2026 Edit this page Open in the full documentation

Activation takes a single request from Settings > Peppol. Novadesko creates your account with the B2Brouter access point, activates the Peppol transport with your identifier and checks that it is published in the directory. Until the identifier is active, no invoice can reach you over the network.

What you will do

  • check your company details;
  • send the identifier request;
  • follow the request through to the « Enregistré sur Peppol » (registered on Peppol) status;
  • set up automatic import and sending.

Before you start

Prerequisite Where to check it
Company number and valid intra-Community VAT number Company information. The Peppol page shows VAT validated by VIES or Company verified with the CBE register.
Legal name and full address (street, postcode, city, country) Same page: these details make up your account with the access point.
Contact email address Same page.
Default bank account Bank accounts. Essential for sending, not for receiving.
A plan that includes Peppol Otherwise the page shows "Available from … plan". See Plans.
Warning

Without a valid intra-Community VAT number, the page shows Peppol unavailable and the request cannot be made. If the VIES check is unavailable, the request remains possible and the check is repeated later.

Send the request

  1. Open Settings > Peppol. The banner reads « Votre entreprise n'est pas encore sur Peppol » (your company is not on Peppol yet).
  2. Click « Demander un identifiant » (request an identifier) (on the web: Generate my Peppol ID).
  3. Check the Scheme (0208, CBE number; 9925 for identification by VAT number) and the Identifier, prefilled with the digits of your company number. The Legal name is taken from your settings.
  4. On the web, the window also summarises the Company Number and the Contact Email, and asks for your « Extrait intégral » (full extract) as a PDF. This document is downloaded from MyEnterprise: Your VAT number, Official documents, Full extract.
  5. Click Send request (web: Submit). The banner changes to Request pending.
Requesting the Peppol identifier from the Peppol settings
  1. As long as Peppol is not activated, the screen invites you to generate your identifier.
  2. Check the company information used in the request.
  3. Click the button that generates your Peppol identifier.
  4. The request is sent for validation: the state shows that it is being validated.
The screen once Peppol is activated
  1. After validation the state becomes Active: you can send and receive.
  2. The right panel sums up what the Peppol network brings you.
  3. Then open the Peppol box from the menu to follow your documents.

What happens next

Situation Timing and outcome
The number is free on the network Automatic activation: account and transport created at B2Brouter, identifier published in the directory. You receive a notification and an email; the banner becomes « Enregistré sur Peppol » (registered on Peppol) with your identifier and the note « Réception active » (reception active).
The number is already registered with another access point The request stays Pending: the Novadesko team organises the transfer with you (see below).
A Peppol transport already exists for this VAT number and cannot be taken over The identifier is activated in Send Only mode: you send, but reception stays with the other provider.
The details are incomplete or inconsistent The request goes into error and the reason is displayed; correct it and start again.

While the request is pending, « Annuler la demande » (cancel request) withdraws it. Once the identifier is active, the company's VAT number can no longer be changed.

Already registered elsewhere: migrating to Novadesko

A company number can only be registered with one access point. If your accountant or another piece of software has already registered you:

  1. Send the request anyway: it stays Pending with a note about the existing identifier.
  2. Ask your current provider to release the identifier (deregistration). Tell them the date so that no incoming invoice is lost.
  3. Novadesko then validates the transfer; activation follows within the timings above. Changing access point can take up to 24 hours depending on the provider.

In the other direction, Change provider on the Peppol page starts your departure from Novadesko: no automatic transfer of documents takes place, documents already received remain available according to your plan, and you must make sure the new provider is ready before deactivation.

After activation

The Settings > Peppol page shows three blocks:

  • Documents: the types published for your identifier (Send · Invoice, Receive · Credit note, and so on);
  • « Import automatique » (automatic import): « Importer automatiquement les factures reçues » (automatically import received invoices) and « Me prévenir par e-mail » (notify me by email). On some plans the option is locked ("Available with a higher plan");
  • « Identifiant sur vos documents » (identifier on your documents): the Scheme and the Peppol ID included in the UBL XML files sent to your customers.
Tip

As soon as activation is complete, add your default bank account: the Missing bank account banner disappears and the Send via Peppol button becomes available on your invoices.

See also